Microsoft AB-100 Exam Dumps
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Microsoft AB-100 Sample Questions
Question # 1A financial services company uses Microsoft Dynamics 365 Finance. Currently, the company's support staff manually reviews customer transaction histories to detect potential fraud cases before escalating the cases. You need to recommend an automation solution for the review process. The solution must ensure that escalations reach a human analyst for final decision making. What should you recommend?
A. Deploy an autonomous agent that closes non-fraud cases automatically.
B. Use Microsoft 365 Copilot in Word to automatically finalize fraud detection policies.
C. Configure a task agent to generate fraud risk scores for the human analyst to review.
D. Export the data to a data lake for analysis in Microsoft Power BI.
Question # 2
You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics 365 Contact Center chat channel. The agent must respond to customer questions and hand off the conversation to a live customer service representative when the customer requests an escalation. What should you recommend?
A. Configure the Escalate topic.
B. Configure the Conversation Start topic.
C. Build an agent flow.
D. Call a Microsoft Power Automate connector.
E. Configure a skill.
Question # 3
A company has an Al business solution that uses Microsoft Copilot Studio agents. You need to recommend prompt best practices to improve the effectiveness of agent interactions. Which two actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Measure system resource usage during prompt processing.
B. Analyze the prompt length distribution.
C. Use clear and specific instructions in the prompts.
D. Regularly test and refine the prompts based on user input.
E. Track the duration of the average user session.
Question # 4
A company has multiple AI models that support generation of sales transactions. Each release of the models must be reviewed by a security and compliance team before being deployed to the production environment. The security and compliance team must have access to prior versions to properly determine potential exposures introduced. You need to recommend a solution to evaluate the impact of each deployment to production. The solution must enhance business continuity. What should you recommend?
A. Create a central model registry that uses version history.
B. Establish a promotion process by using a quality gate.
C. Implement version control for all the AI system components.
D. Track model retirement schedules to prevent service disruptions.
Question # 5
A company uses Microsoft Foundry agents. You need to ensure that an agent can dynamically use external tools at runtime without updating the agent. What should you include in the solution?
A. a Model Context Protocol (MCP) server
B. a Microsoft Foundry hub
C. Microsoft Copilot Studio
D. Azure Al Search
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